Policy

 

Returns & Exchanges

We want you to be completely happy with your purchase. If for any reason you are not satisfied, please return the item to us within 14 days for a free return or exchange for regular price items. All merchandise must be in salable condition.

Please Note – Final sale, no returns on all flash sale items. Thank You.

Return by Mail

For U.S. Returns to Deagousa.com, contact Customer Service info@deagousa.com for a Prepaid UPS Return Label

 

    • Affix the Prepaid UPS domestic return label to the shipping box and retain the bottom portion of the label with the tracking number.
    • Take your package to a UPS location. Locations include UPS Stores, UPS drop boxes, UPS customer centers and authorized retail outlets. You can find your closest UPS location at www.ups.com/dropoff.
    • Returns and exchanges will be processed within 5-7 business days of receipt.

     

    International Returns

    • Please ship your package via an insured, traceable means (ex. UPS, FedEx, USPS).
      Return to:
      Deago Returns Department
      315 Cloverleaf Dr, Ste D
      Walnut, CA 91706
    • Customers are responsible for return shipping charges.

    Deago reserves the right to modify its exchange and return policy.

     

     

     

     

     

     

     

    Shipping & Delivery

     

    Orders may not be shipped to P.O. boxes, APO/FPO addresses. Deago is not responsible for unanticipated delivery delays beyond Deago’s control.

     

     

    Shipping Fees & Methods

     

    Continental U.S.

    UPS or Fedex Ground $7.99 flat rate

    (Free shipping on orders over $250 pretax)

     

    Alaska, Hawaii, Puerto Rico*

    Two Day Shipping $25.00

    Next Day Shipping $35.00

    *ground, same day and Saturday delivery not available

     

    International

    FedEx based on location

     

    All ground orders are shipped via UPS or Fedex. A shipping confirmation will be emailed to you once your purchase has been shipped, which will allow you to track the status of your shipment.